JCI Direct Connect is the official Joint Commission International (JCI) accreditation and certification secure client portal and a 24/7/365 tool for connecting with JCI anytime you need us. It is intended only for JCI's accredited and certified organizations, as well as its accreditation partners.

Dear Valued Customer-

As a user of the Joint Commission International's websites, we want to inform you of a change regarding supported encryption protocols. Starting May 6, 2018, Joint Commission International will begin disabling the TLS 1.0 encryption protocol. This action will prevent TLS 1.0 from being used to access JCI's websites.

Joint Commission International takes network security seriously. This update provides the latest level of security for our users. TLS is used by many Joint Commission International websites including the customer extranet site.

To continue to access JCI's websites, you will need to ensure your browser(s) have TLS 1.1 and TLS 1.2 enabled. Without this implementation you will not be able to access our website.

You can see if your browser supports TLS 1.1 and 1.2 by following the link below:
https://www.ssllabs.com/ssltest/viewMyClient.html (link is external)

You can view the page below for instructions on how to change your browsers TLS settings if needed.
https://knowledge.geotrust.com/support/knowledge-base/index?page=content&id=INFO3299 (link is external)

If you are experience difficulties, please contact JCIAccreditation@jcrinc.com.